We take our customer care very seriously. While our aim is to make our
website easy to understand, and navigate we know there are times when you may
need a bit of assistance.
We have provided a number of ways for our Customer Care team to help you:
We will respond to you within 24 hours, during regular business hours. All
email correspondence is completely confidential. You website customers may also
use our toll free telephone support center to contact a service representative
during regular business hours.
Telephone
Live Customer Care Center
1-800-759-8227
1-661-253-5030
Monday to Friday 8:00am to 5:pm (PST)
Saturdays, Sundays and federal holidays please leave a message. A customer
representative will contact you within 24 hours of the first business day.
FAX
1-661-253-5036
Mailing Address
TCAST Communications
24251 Town Center Dr. 2nd Floor
Valencia Ca.
91355
