Legal

Privacy Statement

General
TCAST Communications, Inc. respects the privacy of every individual who visits our Web sites, responds to our interactive advertisements or sends us e-mail. This Privacy Statement outlines the information TCAST Communications, Inc. will collect and how we will use that information. This Statement will also instruct you on what to do if you do not want your personal information collected or shared when you visit TCAST Communications, Inc. Websites, respond to our Web-based advertisements or send us email.

Security
All order forms on Tcastcom.com utilize a Secure Socket Layer (SSL) or Secure Electronic Transaction (SET) protocol to provide "secure sessions" for our visitors. Through the "secure session," information that you input into a tcastcom.com order form will be sent and will arrive privately and unaltered at a TCAST Communications, Inc. server. This security prohibits other companies and Web users from being able to access your information.

Personally-Identifiable Information
TCAST Communications, Inc. will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) unless you provide it to us voluntarily.
 

The following are some examples of when TCAST Communications, Inc. may require that you provide personally-identifiable information:
 

• to complete an online order for a product or service (if you do not wish to complete an online order form, we will provide an option for you to complete an order by calling a toll free phone number)
• to enter an online contest or sweepstakes (if you do not wish to complete an online contest or sweepstakes form, we will provide an option for you to enter by mailing a 3x5 card to a specific address)
• to request more information about new or current TCAST Communications, Inc. products or services
 

If you do not want your personally-identifiable information collected, please do not submit it to us. If you have already submitted this information and would like for us to remove it from our records or if you wish to update your information, please contact us at the email address listed at the bottom of this Statement. We will use reasonable efforts to delete your information from our existing files or to update our records, as appropriate.
 

When you do provide us with personally-identifiable information, we may use that information in the following ways, unless stated otherwise:
 

• we may store and process that information to better understand customer needs and how we can improve our products and services for customers
• we may use that information to contact you with new promotions and announcements if you have previously provided your permission
• we may contact you if we have questions about your account

TCAST Communications, Inc. will not sell personally-identifiable information to third parties. We may share information with business partners that assist TCAST Communications, Inc. in providing you service. We are committed to giving you the choice whether or not we use your information for marketing purposes or share information with business partners.

Children
TCAST Communications, Inc. has no intention of collecting any personally-identifiable information (that is, name, address, social security number, telephone number, or email address) from individuals under 18 years of age. Where appropriate, TCAST Communications, Inc. will specifically instruct children not to submit such information on our Web sites or advertisements without consent of a parent or guardian. If a child has provided us with personally-identifiable information without the consent of a parent or guardian, a parent or guardian of that child should contact us at the email address listed at the bottom of this Statement if they would like this information deleted from our records. We will use reasonable efforts to delete the child's information from our existing files.

Non-Personally-Identifiable Information Collected Automatically
In some cases, we may collect information about you that is not personally-identifiable. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using, and the domain name of the Website and/or Internet Service Provider from which you linked to our site or advertisement.
 

Similar to personally identifiable information, we will not sell non-personally-identifiable information to third parties, unless stated at the time of collection. We may share non-personally identifiable information with business partners.

Use of Cookies
When you view one of our Websites or advertisements, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file and will be used to determine ways to improve our Web sites, advertisements, products or services. For example, Cookies allow us to tailor a Web site to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions.

Declining E-mail Offers
As outlined in Section III. of this Statement, we will only send email promotions or announcements to you if you have previously provided your permission for us to do so. Although many customers tell us they appreciate receiving notice of these carefully designed promotions and announcements, we recognize the importance of providing you with choices. At any time, you may unsubscribe from our e-mail list by filling out our simple online unsubscribe form. All e-mail offers that you receive from TCAST Communications, Inc. will inform you of how to decline receiving further email offers.

Updating Privacy Policy
From time to time TCAST Communications, Inc. may update its website privacy policy. When it does so, it will post the updated policy on its website, note the effective date of the new policy, and, if the changes are deemed by TCAST Communications, Inc. to be material, provide an overview of the material changes for 30 days after the effective date at the top of the updated policy to provide notice of the changes.

Who to Contact
If you have submitted personally-identifiable information through a TCAST Communications, Inc. Web site or interactive advertisement, and would like that information deleted from our records, please contact us at our email address, cs@tcastcom.com. We will use reasonable efforts to delete this information from our existing files.